Overview
At Berares.com, we aim to provide you with a seamless shopping experience, including timely and efficient delivery of your orders across India. Please review our shipping policy below to understand the shipping options, costs, and delivery times available to you.
Shipping Options and Costs
We offer the following shipping options to meet your needs:
Standard Shipping
- Cost: Free
- Delivery Time:
- Metro City : 3-5 days
- Other : 5-7 days
Cash on Delivery Shipping
- Cost: ₹ 79
- Delivery Time:
- Metro City : 3-5 days
- Other : 5-7 days
Order Processing Time
- Orders are processed and shipped within 1-2 business days (excluding weekends and public holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
- You can track your order using the provided tracking number on the carrier's website or on our Order Tracking page.
Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some remote areas may have longer delivery times or may not be serviceable by our couriers. If your location falls in such a category, our customer service team will contact you to make alternative arrangements.
Delayed or Lost Shipments
- While we strive to meet our delivery times, occasional delays may occur due to factors beyond our control (e.g., weather, strikes, or logistical issues).
- If your order is significantly delayed or appears to be lost, please contact our customer service team at support@berares.com for assistance.
Damaged or Incorrect Orders
- If you receive a damaged or incorrect order, please contact us immediately at support@berares.com with your order number and a photo of the issue.
- We will arrange for a replacement or a refund as quickly as possible.
Important Notes
- Public Holidays: Orders placed on public holidays will be processed on the next business day.
- Delivery Attempts: Our delivery partners will make up to three attempts to deliver your order. If the delivery is unsuccessful after three attempts, the package will be returned to us, and a refund will be processed.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Email: support@berares.com
Thank you for shopping with Berares.com. We appreciate your business and look forward to serving you.